We prob­a­bly need to cre­ate a cat­e­gory of “Templeton-isums” to keep a list of some of Citrix’s Mark Templeton’s say­ings. What Yogi Berra’s Yogi-isums (“Nobody goes there any­more, it’s too crowded”) were to base­ball Templeton-isums are to IT. The lat­est that came from his Syn­ergy 11 keynote were “don’t fight it, fea­ture it” refer­ring to IT’s reluc­tance to unleash iPhones and iPads onto the cor­po­rate net­work. And “Never do an IT project that requires train­ing” — great advice. Over the last few years while you think we’ve made progress the truth is that the Inter­net has turned us into tele­phone oper­a­tors, travel agents, bank tellers etc. There’s no way that you can train all the users to know how to use these apps — they have to be well designed. It’s the sim­plic­ity of these “isums” makes them memorable.